Remitano is one of my favorite Bitcoin exchanges although it was just launched in early 2016. I use it a lot because it has some advantages over competitions here, however, it’s not meant for everyone. Let’s check out what’s good and bad about the service.
Availability
Remitano service is available in many countries including the United States, UK, Australia, Malaysia, Nigeria, Vietnam, Cambodia, India, China, Tanzania, Taiwan, Sweden, and Ghana. They target a global expansion, so you should see many more countries in the upcoming time. At the moment, this is a very busy and popular service in some developing markets like Vietnam, Malaysia, or India.
Payment Methods
You’re required to have a local bank account to buy or sell Bitcoin on Remitano. The service operates without the need of a bank, you don’t need to verify a bank account. However, you need to have a bank account to send money to buyers or receive money from sellers.
Support
Surprisingly, the new service provides an awesome customer support. When you have any query or issue that needs to be resolved, you just need to open the live chat window and a representative will chat with you shortly.
Update: The support has turned out to be very slow lately due to the growing interest in Bitcoin, you might wait days to get a response from support.
Processing Time
Since this is an escrowed Bitcoin exchange, the processing time varies depending on buyers/sellers. I often transfer money online via a bank account, so a transaction is completed within a few minutes, as soon as a seller/buyer confirms the payment. The bitcoin is locked by Remitano during the period. I haven’t got any fraud on this website at all; In case there is a dispute, both sides will need to provide evidence to prove if they have received/sent the payment.
Fees
Remitano charges a low fee of 0.5%, which is lower than most other platforms. However, the prices here are higher than the market price most of the time. I often have to pay a markup of at least 10%. On the plus side, that also means you can sell your Bitcoin for a better price on this website.
Update: They increased the fee to 1% as of August 2017
Overall, Remitano is a great way to buy and sell Bitcoin in developing countries. This is a pretty basic P2P marketplace which is somewhat similar to LocalBitcoins, except that you need a bank account to send/receive money. We at TechWalls recommend the service.
Start Trading Bitcoin on Remitano
Disclosure: We might earn commission from qualifying purchases. The commission help keep the rest of my content free, so thank you!
Doan Kieu Anh says
I want to ask a question?
Is there any trouble to my BTC If I keep them at Remitano’s bitcoin wallet until after 1st August 2017 (the date that bitcoin system maybe upgraded sollowing SEgWit 2x plane?
I’m very serious to this question!
Thank you!
Tuan Do says
Yes, big trouble. You shouldn’t store your BTC on Remitano or any online wallet/exchange. You need to hold your private keys and keep from transacting until one chain remains.
Daniel says
Hi
I’m wondering if I buy bitcoin on your exchange would it be possible to send it to another exchange like luno?
Regards Daniel
Tuan Do says
Absolutely, Bitcoin will be sent directly to your wallet.
Rishabh Upadhyay says
Hello.
I wanna ask some two to three questions from you to have full belief on the system of REMITANO.
1. How much it is safe to buy bitcoins via your system as some people got fraudulent on your website while buying Bitcoins?
2. What is the processing time of buying and selling bitcoins further what is the process of transferring money in account in bank account(Especially in INDIA )?
3. How much bitcoins can be sell out per day from seller?
UPDATE ME AS SOON AS POSSIBLE
THANK YOU
Arna says
Used it few times, good service
Carolyn says
Buyers wasted my time by cancelling on me
Muhammad Faisal says
I need to understand complete process of buying and selling through Remitano step by step, can anyone help me?
Anonymous says
Remitano has just stolen 0.2 bitcoin from me. I changed my mind about selling it and Remitano refuses to release it because I have a VPN service. Other platforms like localbitcoins don’t mind that I have a VPN service. I use a VPN service for added security on my computer. The reality is that Remitano does not want to allow anyone to withdrawl their bitcoin after they have deposited it. Beware, Remitano is a Scam!!!!!!!!!!
Qamar says
Its simple sir, by using vpn services for transferring of cryptocurrencies you are not adding extra security layer but giving hackers a way to steal you coins. Sites n exchanges themselves are highly secure but if u use vpn then u r trusting some unknown server which then divert traffic to the site. Never use vpn while using exchanges or even for wallet to wallet transfer
Desmond Leong says
I have problem log-in to my Remitano account for 2nd straight days. What happened? I need to make a withdrawal for BTC purchased.
Julian How says
I would avoid this service all together. It is supposingly a peer 2 peer service but they are requesting KYC grade documents for identity verification, which is similiarmost exchanges are requesting. So what is the point of calling themselves peer to peer ?
Attempts to verify your account will ultimately lead to a ban, even if you send them crystal clear documents and comply with their standards your documents will be rejected. You will be sent multiple emails and notification to update your documents, and when you try to do just that, you will be ban with no reason whatsoever. So imagine say you deposited a substantial amount of bitcoin worth 13k USD and decided to proceed with trade and you get a request to verify your account first thats when you will lose all your bitcoin/ethereum.
By using remitano you will have to agree to their terms and condition which clearly states they can ban your account with no reason given. By using a service operated by 3rd world countries such as vietnam,nigeria,ghana etc etc you are multiplying your risk factor. You are now putting your bitcoins/ethereum into the hands of 2 unknown entity. 1 remitano 2.seller. You will be lucky if your trade doesn’t turn into a dispute else your account will be freezed pending investigation.
yang sai wei says
When we buy / sell our BTC at Remitano , it’s the system will run automatically to complete the transaction between seller and buyer? or seller/buyer have to manually accept the transaction?
Tuan Do says
The system will complete transactions during daytime but the process is manual at night.
Langas says
I want withdrawal of my bitcoin so i send my bit coin from luno to remitano. But ireceived very less. Why the fee is very expencive
Emmanuel says
I received btc and it stated it is locked.I need to have my btc unlocked.So how do I go about this,Please I need an answer urgently Please
Shawn says
Hi Remitano Team
i need to ask a question here regards for vietnam local banks.
If i have ETH or BTC to sell to vietnam buyers, buyers deposit payment into designated family account in vietnam.
will the payment face any problem???? like tax deducted?
Usually i send money to wife account indicated as Support……… so instead of sending thru bank, can i use this method instead??
Please get vietnmese buyers to advise this case here. USD5000 indicative amount.
Coinist says
I have never been a fan of this peer to peer stuff, I prefer the direct method, you have what I want, I pay for it, you deliver it.. simple but remitano seems like a good platform tho. Thanks for the review
angu says
Peer-to-peer platforms need to develope a method to deposit fiat so as to protect people money . There are alot of scammers on most of them. I hve not tried Remitano though
aguinaldo silva says
ola bom dia !! fiz o meu cadastro na remitano e gostaria de saber se esta tdo certo com a plataforma ate na data de hoje?
Rash says
I received btc and it stated it is locked.I need to have my btc unlocked.So how do I go about this,Please I need an answer urgently
quarantino says
u must had been trapped on some kind of ponzi schemes right?
just get rid of it my friend